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Credit Union of Ohio

5500 Britton Pkwy, Hilliard, OH 43026
NCUA Insured3.7 (43 reviews)2 charter

Verified Information

NCUA Insured

Member-Owned

2 charter

Contact this credit union directly for detailed information about membership eligibility and current rates.

Location & Directions

Address

5500 Britton Pkwy

Hilliard, OH 43026

Service Area

This credit union is located in Hilliard and serves members in the OH area. Currently serving 22,302 members.

Membership Info:

Contact the credit union to confirm membership eligibility requirements for your area.

Note on Membership

Credit union membership is based on a common bond. Contact this credit union directly to confirm you qualify for membership.

Financial Health

Q4 2025 · NCUA

Key indicators from NCUA regulatory filings. Tap any metric to learn what it means.

Source: NCUA Federally Insured Credit Unions list, Q4 2025.

Loan Rates

Rates sourced from NCUA call report data (Q4 2025). Contact the credit union for current rates and terms.

New Auto Loan

5.79%

Used Auto Loan

5.79%

Personal Loan

12.15%

Credit Card APR

9.90%

Important: Rates are sourced from NCUA call report filings (Q4 2025) and reflect averages reported by the credit union — not guaranteed quotes. Contact the credit union directly for current rates and terms.

Your actual rate will vary based on your credit score, loan term, and financial profile. Personal loans and credit cards tend to see the most variation.

Best Rates in OH

Lowest rates currently reported by credit unions in OH (NCUA Q4 2025).

Rates from NCUA regulatory filings. Contact credit unions directly for current rates.

Branches & Locations(5 total)

Member Reviews

3.7

43 Google reviews

Reviews sourced from Google Maps. Ratings reflect member experiences at this credit union.

View on Google Maps
tod

tod

5 months ago

Unbelievably awful. Non-existent customer service. They will charge you more if you want to finance an older automobile. Their website doesn't even work to pay the financing and they refuse to call you back or offer help!! Truly unreal. Absolutely avoid.

Jacob Silverstein

Jacob Silverstein

8 months ago

Worst “bank” ever. Applied for an auto loan, no one ever got back with me. I called one time they said someone will call me. Still nothing. Over a week! Who runs this credit union - they should be fired. I am moving all my accounts to another credit union. I have zero patience for crap service. And for Gods sake provide your members with a functioning ATM that’s not from the 1980s. Stingy cheap.

Gee “savedbygrace” TheyoungestE

Gee “savedbygrace” TheyoungestE

3 months ago

Very informative and professional over the phone. Quick with assistance in person

Moriah Keith

Moriah Keith

a year ago

I’ve been a customer for 26 years but only due to the dread of changing all of my banking info everywhere I have an account. They have been awful the whole time. They have tons of rules to make banking a nightmare (including not cashing savings bonds), limited ATMs and locations that happen to be no where close to where I live, and overall, garbage service. Today was the last straw when they would not deposit an $80 double endorsed check because my partner is not a customer. They’d like him to take a day off of work to come in with his ID to deposit an $80 check. I am leaving and never looking back.

Morgan's Dad

Morgan's Dad

5 years ago

I have been a member of Credit Union of Ohio for almost 20 years and I will continue to bank there indefinitely - here's why. From day one, I have received nothing but professional, courteous and friendly service as well as super great rates on credit cards, auto loans and most recently a home equity loan. Application processed are easy, painless and are always processed quickly. Any time I have ever had questions, I send a quick email and my questions are always answered with very quick turnaround. When I have need to talk to someone via phone, I am always able to connect with an actual person without delay. Also, the Credit Union of Ohio mobile app is well designed and works flawlessly. There are plenty of branches throughout Columbus and I am never more than a few minutes away from one should I need to visit one. Simply put - Credit Union of Ohio is the best!

Contact Tips

Best Time to Call

Weekdays 9am–4pm typically have the shortest wait times for new member inquiries.

What to Ask

  • • Current loan rates & terms
  • • Membership eligibility requirements
  • • Minimum deposit to open an account
  • • Online & mobile banking features

NCUA Insured

Your deposits are federally insured up to $250,000 per account category by the National Credit Union Administration (NCUA).