Cherokee Strip

Hilda Tompkins

3 months ago

The one on Prospect is always efficient, professional, and extremely helpful anytime we need them they're there for us. Best Bank ever I just wish the others would get in line with this one. Thank You Cherokee Strip 👏👏👏👍👍👍🏦🏦🏦

Rheanna

6 months ago

This place is a joke. Absolutely the worst customer service, especially for a bank. Firstly, no one will ever answer the phone. Anytime I have a payment due coming up, ill call 4 times a day and won't get an answer. Second, No one seems to actually know what they're doing and are constantly giving information that according to the next person you talk to, "simply isn't true". The second my loan is paid off, I will be leaving them in a heartbeat. Do not recommend.

dillon scarbrough

9 months ago

Extremely rude staff. Took six weeks to dial in paperwork just to have loan canceled after signature and insurance. Was told to drive to the bank four times and nobody was available. Also they lie on the loan amounts and percentages significantly reducing the amount offered and raising interest. Having you sign one set of documents and handing another in a sealed envelope. Super shady. Super sketchy. I've never used buy here pay here but I imagine they act better.

Sarah Quaid

5 months ago

They don’t want to talk to you and when they do they don’t listen or care what you have to say. Bank somewhere else.

Stephanie Engler

2 years ago

If I could give this place 0 stars I would. They refuse to work with their customers and try to assist with “unexpected life” situations. EVERY other credit union I have banked with tried, when life hands you a situation that is unexpected, to get back on track. Cindy at this institution clearly does not care and tells you “that’s not my problem”. GREAT customer service! I would urge you to bank elsewhere!