Ironworkers Usa

Victor Pierre

11 months ago

Figured I would give them a try as my PTO is already setup through them and because they are small, I wanted to support the business. However, I deposited two checks from Canada. The one that was a smaller amount cleared instantly. The second one has still not cleared and it has been over 6 months. The only explanation from Kim at the branch in Tukwila, was that the Payor was unable to be reached. I contacted the Payor in an attempt to connect Kim with the Payor so that they can figure out what needs to be done so the check can clear. This was back in May and there is still no resolution to this matter. I stopped in the branch today to close my checking account and I asked Kim where the check is. She stated that it has not been returned by the 3rd party. Who is the 3rd party? In addition to this issue, I lost my debit card. They sent me two replacements to an old address. My current address is in their system, I receive other mail from them. Overall service was bad for me, and they are not open on the weekends or have a customer service center for any issues that happen after business hours.

TommyGunn Lodato

a year ago

If you're a union ironworker in the United States and you're not banking with Ironworkers USA FCU, you are missing out! Ive been with this credit union for close to a decade and they are there for me when I need them EVERY TIME! Call them, talk to them you won't be disappointed!

Shouglife FPV (ShougLifeFPV)

a year ago

The tellers, bankers, and staff at this bank are nothing short of exceptional! Their friendliness and welcoming attitude create a warm and inviting atmosphere. They go above and beyond to provide helpful and attentive service, making every visit a positive experience. This is truly a fantastic place to bank!

Thomas Mickelson

a year ago

These are some of the best people I have ever had the opportunity to work with. By work with, I mean, they did all the work and I got all the benefit. Elaine is beyond helpful throughout the whole loan process and beyond. Upon finalizing my RV loan she also noticed my truck and Harley finance agencies were charging me ridiculous APR and made the transfer process painless handling the Financial institution instructions and even had to go to war with the county courthouse on my behalf, (there was alot of paperwork she had sent to them dummy proof to ease the process for them to ultimately) i cannot think of a better individual to recommend to anyone lucky enough to have the privilege of going to her. 5 stars???? I'd give them 10 if I could! Tom Mickelson Local 512 Ironworkers

Shawn Grey

3 years ago

Kimberly is amazing! Reaching out on a weekend day and assisting. I love being apart of this credit union. All of the staff have been great! Kimberly definitely has gone above and beyond!! Thank you ICU!