Pheple

brian Domenick

3 months ago

This is and has been 1 of the best Financial Institutions we’ve dealt with. From the courteous people who work there, to Mortgages , Auto Loans, Personal Loans they go on and above. There are way to many people to name but I would guarantee you would be more than comfortable and satisfied dealing with Pheple Credit Union. Been a member for over 20 years, and the 1 thing is they promote within. Thank You for being a Credit Union for the Members.

John J

8 months ago

I opened an account several years ago via a car dealership for a loan and kept the account open with a minimal balance in case I might use them again someday. Today I received a letter deducting a total of $10.00 for 9/1 and 10/1 for a dormant account fee. This is how you lose customers and get 1 star reviews.

kenneth morgan

2 years ago

This staff is top notch. When other say no they say yes. I have been with the branch for the better part of 10 yrs. And they help me with every single time. With cars and many numerous loans. Because get in tight spot, and get a little squeezed at time, and these people here, no how to release that pressure, and get your needs met.

Aiyana Admin

2 years ago

Be wary of their car loans! They may have better interest rates, but make it nearly impossible to make extra payments monthly that are not charged daily interest. Never have I ever had a loan like this. And because their payment processing is so antiquated (I paid the loan through PNC but someone at PHEPLE has to manually process, so it's never predictable with weekends and holidays) you have to physically go into a branch and make your payment in order to make payments above to try to pay off more quickly. It was my fault for not realizing this after over 6 months of making extra payments, but was so frustrated when I figured this out. I ended up taking a loan from a credit card to pay off the PHEPLE loan with MUCH less interest in the long run. Please be aware of this fact when a dealer says 'I have a great relationship with this credit union'. Im sure they do indeed.

Forrest Clester

2 years ago

PHEPLE used to be a great credit union (CREDIT UNION) to be with. They have decided to change their computer and especially their app program. It has been horrible since. They found it fine to lock out debit cards for no reason. People I know where on vacation in Disney land in Florida that had their cards locked out. PHEPLE does not care about their members anymore. They want money from their members and nothing else. What a shame