The One

Stephen Capps

11 months ago

Worst customer service ever. Don't talk to Maribeth McCartney. All she's worried about is getting money and not any issues. She has no communication skills whatsoever and then blames the customer for getting upset. Real winner there.

Zeke Fish

a month ago

Great bank on Park ave. Excellent staff and service.

Susan Wright

2 years ago

Went to make a deposit, 11/10/23, low and behold bank is closed!! Veterans Day is on Saturday, credit union is not only closed on the busiest day, when members get their paychecks but they will be closed Saturday, also, which I understand because Saturday is Veterans Day!! Closed on Friday??? The United States Post Office is even open today, along with all the other banks!! The Credit union is all for themselves, no their customers!!

Brenda C

7 years ago

I've just updated my review but will leave my original complaint. I still am a member and happy with some of their services. Problems with their Visa credit card are not easily resolved. I also had my debit card eaten by the outside cash machine, but they only open it once a week, so had to wait for nearly a week to get my card back. I like the gal at the drive-thru as she is always friendly when I go through with my paycheck. Loan rates are good for auto loans.

James Keen

2 years ago

Google says they are open on Saturdays. Drove all the way from Conneaut Lake to get here and once I got here it is advertised on their door that they are closed. Think somebody needs to go onto Google and post their hours are changed and that they are not open on Saturdays till noon. Very disappointed! I am not going to drive to Saegertown now because I'm sure they are closed also!😡