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Ms. RUNWAY THRIFT

6 months ago

Hello to all this review is long over due , I would like to take the time and give KIA her roses 🌹, she is a bank teller at the Wyncote location, in which I have belong to for over 20years . I must say she is the best with customer service , her patience and dedication. I have been meaning to celebrate her performance and dedication for quite sometime, however today is your day . She’s definitely a true asset to this company. I have seen many faces come and go , but her professional service is amazing. Thank you KIA , for all you have done and continue to do , your A TRUE BLESSING TO PFFCU. I salute you 🌹 ❤️🙏🏽 💯 May you continue your successful journey! Ms.Runway 💃🏿12/4/2025

Amber Canales

6 months ago

𝚁𝚞𝚍𝚎, 𝚍𝚒𝚍 𝚗𝚘𝚝 𝚝𝚛𝚢 𝚝𝚘 𝚜𝚘𝚕𝚟𝚎 𝚖𝚢 𝚒𝚜𝚜𝚞𝚠, 𝚗𝚊𝚜𝚝𝚢, don’t bank here. I’m cancelling my account. Whitney’s supervisor to be exact

Alfonso Coley

9 years ago

I prefer PFFCU for many reasons related to optional banking terms/needs. Many Philly residents have warmed-up to PFFCU due to their reasonable service fees, and many options for those patrons wishing to boost their credit rating. I have enjoyed being a member of the Police and Fire Federal Credit Union since retiring from local banks that did not meet my expectations for financial security. PFFCU has the best options for families seeking ways to improve their way of life, in addition to planning for the future; whether it be securing a loan to purchase a new home, or looking into ways to invest safely and wisely. Pros: Professional and expedient customer service, even in the busiest times/peak hours – there is never a long wait to be served – to service patrons financial and banking needs. The uni-sex bathroom is a plus, especially for seniors and children who may have special needs. Reception areas for patrons banking needs are semi-private, but are set in a personal setting – to ensure customers have a certain amount of privacy while conducting their private business. The check-in kiosk is a plus for patrons to seek help on a one-to-one meeting with a financial specialist, which is a time-saver for anyone seeking in need of attention consultation. Cons: None to mention due to superior customer service.

Wanda Walker

9 months ago

It feels like the people's bank when I go there. Much better experiences than i've had with Bank of America, United Bank and Sovereign Bank. Maybe I'll switch

owen hinds

11 months ago

Very good staff,short wait time especially now that they have those self service machines where you can withdraw large sums of money 💰