Select Seven

Jeffrey Scalf

2 years ago

This has been the best bank I have used. Miss Kim and Miss Sherry have always went above and beyond to help. Jace is one of the nicest guys you can meet. And Ashley is probably the best teller I’ve ever had experience with. Never had an issue that wasn’t handled within a couple minutes. I have been nothing but grateful for how I have been treated.

Whitney Ricker

4 years ago

I have had an account with select 7 pretty much since I was 16 (back when it was Johnson City federal) I have had 2 auto loans handled by them. I did find it a little difficult when they weren'ty main bank to make payments for my car loan and had it refinanced with another institution, but otherwise I had no other issues with the loan process. Now that they are my primary banking institution, I have had so much trouble with my debit card. First it took them years to change my name on all aspects of my account after I was married as a matter of fact I have been married 10 years and they just now got my name changed in all of their systems. The fraud monitoring system is a joke. They have locked my card 3 times now because of a transaction at Walmart of all places. It's been locked again now for the same thing and I resolved it with the fraud department but my card remains locked and the only way I have access to my account is if I go to an ATM and withdraw cash... seriously considering switching to a different institution

Josh Harrell

5 months ago

Very good place to do all your banking needs.

Michael Stalvey

3 years ago

A fun fact about this bank is that they don't actually open when their hours say. Everytime I try to go to this bank in the morning I show up 15-20inutes after open and they haven't even rolled the drive thru curtains up. They all just sit around and socialize until the first customer shows up and then make them wait 20 minutes for them to set up their till and get their money. For instance, I'm writing this review while sitting in the drive thru for the last 10 minutes while the banker signs into her computer 20 minutes after they've supposedly opened. Also the fraud dep. Is a joke. They freeze mine or my husband's card every single week for a different purchase. Every Monday morning when I get coffee my card is declined for being locked and I have to wait for the bank to open and call them. I've actually started carrying extra cash exactly for this specific reason. It's pretty absurd. I've asked them to whitelist reoccurring purchases and even just remove this service and it still happens quite literally every single week without fail. I'll be leaving this bank as soon as I can get a better credit union sorted out because honestly it's been a headache since day 1.

Amanda Hartley

4 years ago

I got my first loan here and it was great, then I would use the account to put extra money in. Next thing I know I’m getting a few for a bad address? Never received mail from S7CU so not sure how they knew and no email or phone contact to let me know I even had fees. But then you have to go in person to fill out a form to change addresses which is a huge hassle if you work nights. No longer impressed