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Wcg Employees

PO BOX 284, Martin, TN 38237
NCUA Insured3.8 (18 reviews)2 charter

Verified Information

NCUA Insured

Member-Owned

2 charter

Established in 1962

Contact this credit union directly for detailed information about membership eligibility and current rates.

Location & Directions

Address

PO BOX 284

Martin, TN 38237

Service Area

This credit union is located in Martin and serves members in the TN area. Currently serving 241 members.

Membership Info:

Contact the credit union to confirm membership eligibility requirements for your area.

Note on Membership

Credit union membership is based on a common bond. Contact this credit union directly to confirm you qualify for membership.

Financial Health

Q4 2025 · NCUA

Key indicators from NCUA regulatory filings. Tap any metric to learn what it means.

Source: NCUA Federally Insured Credit Unions list, Q4 2025.

Loan Rates

Rates sourced from NCUA call report data (Q4 2025). Contact the credit union for current rates and terms.

New Auto Loan

4.90%

Used Auto Loan

5.90%

Personal Loan

8.90%

Important: Rates are sourced from NCUA call report filings (Q4 2025) and reflect averages reported by the credit union — not guaranteed quotes. Contact the credit union directly for current rates and terms.

Your actual rate will vary based on your credit score, loan term, and financial profile. Personal loans and credit cards tend to see the most variation.

Best Rates in TN

Lowest rates currently reported by credit unions in TN (NCUA Q4 2025).

Rates from NCUA regulatory filings. Contact credit unions directly for current rates.

Branches & Locations(1 total)

Member Reviews

3.8

18 Google reviews

Reviews sourced from Google Maps. Ratings reflect member experiences at this credit union.

View on Google Maps
Lisa Daugherty

Lisa Daugherty

2 years ago

I entered the bank @ 4:45pm and asked to open an additional savings acct. When an unfriendly teller informed me that I’d have to arrive at least 30 minutes before closing time. I reminded her that they didn’t close until 5pm and they no longer had Saturday hours, and it was nearly impossible for me to get there by 4:30pm. She then told me I could go online and open a savings account on my own w/o their assistance. I stayed calm , as none of the other 3 employees offered to help, and we left. I currently bank at 3 different banks. I chose UT as it is a credit union, but I will be moving my money to a bank that is happy to see me come in and deposit my money. I’ve read several of these reviews, and for the life of me, I can’t see why management would allow this type of behavior. CUSTOMER SERVICE SHOULD BE A PRIORITY.

harold lane

harold lane

3 years ago

I have been a UTFCU member for over 15 years. I called their customer service number and spoke with ERICA. She wanted 6 pieces of information to verify it was actually "me". She was NOT PROFESSIONAL and was extremely CONDESCENDING & RUDE!!!!! She has NO business being in "customer service". Customer service is an OXYMORON to her!! She is COMPLETELY WORTHLESS!!! Debbie Jones, UTFCU CEO called me to discuss my experience. We discussed the reasons for my concerns and Debbie explained the reasoning for the verification needs with some current fraud trends. I appreciated Debbie's call and we were able to "work things out". Thank you Debbie.

Ioana Sofia Pacurar

Ioana Sofia Pacurar

3 years ago

I am surprised at the positive reviews below... I assume some members do receive special treatment... My experience is complete opposite. Rude, dismissive, did not have knowledge about bank products, and hung up on me because I belonged to a different branch. Didn't respect working hours and refused to answer phones at least 30 min before time.

Rochelle Alexander

Rochelle Alexander

5 years ago

UTFCU in Martin, TN has the best customer service. I love how they always have those crisp, new bills that I get when I use the ATM!

Sharon Garmon

Sharon Garmon

7 years ago

The ladies are always very nice and helpful.They know each customer by name.

Contact Tips

Best Time to Call

Weekdays 9am–4pm typically have the shortest wait times for new member inquiries.

What to Ask

  • • Current loan rates & terms
  • • Membership eligibility requirements
  • • Minimum deposit to open an account
  • • Online & mobile banking features

NCUA Insured

Your deposits are federally insured up to $250,000 per account category by the National Credit Union Administration (NCUA).