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Austin Telco

11149 Research Blvd, Austin, TX 78759
NCUA Insured2.9 (45 reviews)1 charter

Verified Information

NCUA Insured

Member-Owned

1 charter

Established in 1941

Contact this credit union directly for detailed information about membership eligibility and current rates.

Location & Directions

Address

11149 Research Blvd

Austin, TX 78759

Service Area

This credit union is located in Austin and serves members in the TX area. Currently serving 94,794 members.

Membership Info:

Contact the credit union to confirm membership eligibility requirements for your area.

Note on Membership

Credit union membership is based on a common bond. Contact this credit union directly to confirm you qualify for membership.

Financial Health

Q4 2025 · NCUA

Key indicators from NCUA regulatory filings. Tap any metric to learn what it means.

Source: NCUA Federally Insured Credit Unions list, Q4 2025.

Loan Rates

Rates sourced from NCUA call report data (Q4 2025). Contact the credit union for current rates and terms.

New Auto Loan

5.29%

Used Auto Loan

5.29%

Personal Loan

9.90%

Credit Card APR

9.90%

Important: Rates are sourced from NCUA call report filings (Q4 2025) and reflect averages reported by the credit union — not guaranteed quotes. Contact the credit union directly for current rates and terms.

Your actual rate will vary based on your credit score, loan term, and financial profile. Personal loans and credit cards tend to see the most variation.

Best Rates in TX

Lowest rates currently reported by credit unions in TX (NCUA Q4 2025).

Rates from NCUA regulatory filings. Contact credit unions directly for current rates.

Branches & Locations(24 total)

Member Reviews

2.9

45 Google reviews

Reviews sourced from Google Maps. Ratings reflect member experiences at this credit union.

View on Google Maps
Emilio Gonzales

Emilio Gonzales

3 months ago

Workers are unprofessional and give you attitude. It may not be this branch but idk which one is calling me. When I got my auto loan I should of looked at the reviews of this company. Beware when using this company.

Lisa Williams

Lisa Williams

7 months ago

What bank is closed on weekends and makes it inaccessible to get bank services for those who work 9-5? Well Austin Telco is closed on weekends, and has hours from 9-4.

Officially Zy

Officially Zy

10 months ago

I went in intending to open an account, and everything was fine until I stepped out briefly to withdraw cash, which I only did because I was trying to meet their requirements. When I returned just minutes later, I was told I couldn’t be helped, even though I had just been inside because they were now closed. The branch manager specifically told me if I went ahead to the ATM she’d let me back in to open my account. I asked her twice if she was sure. What really frustrated me was that the person I spoke with didn’t even come to the door to explain, they sent someone else. I had just spent $25 at a convenience store ATM unnecessarily when I could’ve used their drive-thru ATM if I’d been told that. There was zero empathy, no flexibility, and a complete lack of customer care. I get that policies exist, but compassion and communication should matter too. Based on this experience, I chose to take my business elsewhere.

Melody Harmony

Melody Harmony

3 months ago

had a terrible experience at the jollyville location, but was able to get a new card here with no problems (:

JB Blackmon

JB Blackmon

2 years ago

Austin Telco - 7501 E Hwy 290, Austin, TX 78723. How can this locations drive-thru consistently be the worst? Three times the drive-thru has taken over 15 minutes just to make a deposit. They are not going to change - I am.

Contact Tips

Best Time to Call

Weekdays 9am–4pm typically have the shortest wait times for new member inquiries.

What to Ask

  • • Current loan rates & terms
  • • Membership eligibility requirements
  • • Minimum deposit to open an account
  • • Online & mobile banking features

NCUA Insured

Your deposits are federally insured up to $250,000 per account category by the National Credit Union Administration (NCUA).