Education First

Chico Bentsen

10 months ago

Spoke to a customer service representative today by the name of Anna… Very rude and unprofessional. Asked to speak to her supervisor. Her name is Chris and she was just as unprofessional. Very disappointed they definitely need to be retrained on customer service and how they interact with loyal customers. Also in my opinion they need to be reprimanded. They need to be held accountable for their unprofessional actions.

Stacy Hopkins

2 years ago

Education First FCU has been my bank since about 2010! Even though I have lived 3 hours away for the past 7 1/2 years, they always go above and beyond to keep me as a satisfied member. They have done my loan paperwork electronically, which is great and super convenient! The member services team is always friendly and helpful. I like that if there is a questionable charge, I can just send a message through the banking app, and they quickly help resolve the issue. I highly recommend this bank. They really appreciate educators too!

CASSIE THE BOSS

2 years ago

Glad my sister referred me to them. The staff is personable and really friendly. Their rates are awesome to where I was able to pay off a 7yr car loan in half the time. Definitely going with them when we are ready to buy again!

Valarie Daniels

2 years ago

Excellent experience each time I request services from Education First!! I am very proud and grateful to be member of our credit union over twenty years! I have also referred friends and family to join our outstanding credit union! I have utilized numerous services provided by our credit union such as the extended car warranties! Keep up the exemplary customer service!! Go Education First Federal Credit Union Go!!

Earnestine Adams

2 years ago

I love during business with Education First Federal Credit Union they have taken care of all of my financial needs. I am so glad to be a part of this team. The staff at the Jasper office are awesome,nice, and friendly . Education First will always be my go to place .