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Baylor Health Care System

4005 Crutcher St Ste 130, Dallas, TX 75246
NCUA Insured3.3 (39 reviews)2 charter

Verified Information

NCUA Insured

Member-Owned

2 charter

Established in 1957

Contact this credit union directly for detailed information about membership eligibility and current rates.

Location & Directions

Address

4005 Crutcher St Ste 130

Dallas, TX 75246

Service Area

This credit union is located in Dallas and serves members in the TX area. Currently serving 4,881 members.

Membership Info:

Contact the credit union to confirm membership eligibility requirements for your area.

Note on Membership

Credit union membership is based on a common bond. Contact this credit union directly to confirm you qualify for membership.

Financial Health

Q4 2025 · NCUA

Key indicators from NCUA regulatory filings. Tap any metric to learn what it means.

Source: NCUA Federally Insured Credit Unions list, Q4 2025.

Loan Rates

Rates sourced from NCUA call report data (Q4 2025). Contact the credit union for current rates and terms.

New Auto Loan

5.50%

Used Auto Loan

5.50%

Personal Loan

11.49%

Credit Card APR

12.90%

Important: Rates are sourced from NCUA call report filings (Q4 2025) and reflect averages reported by the credit union — not guaranteed quotes. Contact the credit union directly for current rates and terms.

Your actual rate will vary based on your credit score, loan term, and financial profile. Personal loans and credit cards tend to see the most variation.

Best Rates in TX

Lowest rates currently reported by credit unions in TX (NCUA Q4 2025).

Rates from NCUA regulatory filings. Contact credit unions directly for current rates.

Branches & Locations(1 total)

Member Reviews

3.3

39 Google reviews

Reviews sourced from Google Maps. Ratings reflect member experiences at this credit union.

View on Google Maps
Tiffiny Day

Tiffiny Day

4 months ago

WORST CREDIT UNION in the world!!!! From the very beginning!!! I was given an incorrect account number! So my paycheck deposit didn’t hit my account on my daughter’s 8th birthday! Called them and was given another incorrect account number! The branch manager gave me a loan! That would auto draft out of my account once the check hit my correct account. Well this happened 3 times before I received my paycheck!!! I wanted to closed the account then! But I was like no let me give them a chance! Worst mistake EVER!!!! When I say they lock my card up for simple transactions at my local Walgreens to me being charged a fee for absolutely everything!!!! Avoid them at all Cost otherwise it’ll definitely cost you a lot!!!! The staff is not friendly and they don’t know anything!!! Don’t care about anything or anyone!!!!! I hate I ever enrolled in this bank and as a Baylor Employee this has to be the worst entity Baylor is associated with!!!

Sue Tawwater

Sue Tawwater

9 months ago

I have a huge respect for this Credit Union. Over the years they have been there for my every need. A 'real person' has helped me through challenging events (1990's to current) more than once! I appreciate the excellent customer service and LOVED the guidance with my car purchasing experience! Baylor Credit Union is fantastic!

Neisha Lee

Neisha Lee

5 months ago

It is very hard to get in contact with someone , i do not like the customer service. I will be looking into a different credit union soon.

Crissy H

Crissy H

11 months ago

I would not suggest this credit union, mostly due to the location, and I felt there was a bit of incompetence. I had an issue with a debit card transaction. When I called to get additional information, I was told I needed to call the credit card company. I had to repeat that it was a debit card, not a credit card. She wasn't able to assist me with filing a dispute; she had to place me on hold and ask someone else how to handle that issue. I was later told I would have to pay a fee to stop payment. Stop payment for what? I wanted to dispute a charge, meaning it was unauthorized, and there should be no fee charged to do that. Also, they don't always return calls or answer the phone. I chose to move on, and I'm happy I did.

Neis Lee

Neis Lee

a month ago

Horrible. I am missing money out of my account and no one can tell me why. Customer service is horrible, quickly transferred.

Contact Tips

Best Time to Call

Weekdays 9am–4pm typically have the shortest wait times for new member inquiries.

What to Ask

  • • Current loan rates & terms
  • • Membership eligibility requirements
  • • Minimum deposit to open an account
  • • Online & mobile banking features

NCUA Insured

Your deposits are federally insured up to $250,000 per account category by the National Credit Union Administration (NCUA).