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City

7474 Ferguson Rd, Dallas, TX 75228
NCUA Insured4.9 (3,349 reviews)2 charter

Verified Information

NCUA Insured

Member-Owned

2 charter

Established in 1942

Contact this credit union directly for detailed information about membership eligibility and current rates.

Location & Directions

Address

7474 Ferguson Rd

Dallas, TX 75228

Service Area

This credit union is located in Dallas and serves members in the TX area. Currently serving 34,196 members.

Membership Info:

Contact the credit union to confirm membership eligibility requirements for your area.

Note on Membership

Credit union membership is based on a common bond. Contact this credit union directly to confirm you qualify for membership.

Financial Health

Q4 2025 · NCUA

Key indicators from NCUA regulatory filings. Tap any metric to learn what it means.

Source: NCUA Federally Insured Credit Unions list, Q4 2025.

Loan Rates

Rates sourced from NCUA call report data (Q4 2025). Contact the credit union for current rates and terms.

New Auto Loan

5.24%

Used Auto Loan

5.24%

Personal Loan

12.99%

Credit Card APR

12.99%

Important: Rates are sourced from NCUA call report filings (Q4 2025) and reflect averages reported by the credit union — not guaranteed quotes. Contact the credit union directly for current rates and terms.

Your actual rate will vary based on your credit score, loan term, and financial profile. Personal loans and credit cards tend to see the most variation.

Best Rates in TX

Lowest rates currently reported by credit unions in TX (NCUA Q4 2025).

Rates from NCUA regulatory filings. Contact credit unions directly for current rates.

Branches & Locations(6 total)

Member Reviews

4.9

3,349 Google reviews

Reviews sourced from Google Maps. Ratings reflect member experiences at this credit union.

View on Google Maps
Jana Smith

Jana Smith

3 months ago

Euphoria Jackson with City Credit Union just gave me the BEST customer service!! I was having with an issue with accessing my online account and making needed updates. She was very friendly and knowledgeable and went above and beyond to fix all my issues quickly. CCU should be very proud of this employee representing the organization in such a professional manner. I'm one very satisfied customer!

Crystal RICHMOND

Crystal RICHMOND

5 months ago

⭐⭐⭐⭐⭐ I had an excellent experience at the credit union thanks to Aaquila Runyan. Her customer service skills are truly outstanding. She is extremely knowledgeable, patient, and took the time to explain everything clearly, making sure I fully understood my options. Aaquila went above and beyond to assist me, and I never felt rushed at any point during the process. Thank you, Aaquila, for taking time out of your day to help me—not just today, but whenever I need assistance. Your professionalism, kindness, and dedication to helping members do not go unnoticed. This is the kind of service that keeps customers coming back. Highly recommend!

Brenda Estrello

Brenda Estrello

3 months ago

I requested a call back from CCU I reviewed my call back from Rep. Heather who was able to assist me with my needs for on-line banking so I could access my account. She was very professional courteous and provided excellent customer service, my issue was resolved and she ask me if there was anything else she could assist me with. Heather you did 100 % I appreciate it very much!! Thank you!!

Irene Mata

Irene Mata

3 months ago

Crystal at City Ctedit Union. Awesome and great has a great personality. Very helpful. Always on time. I really appreciate her so much. Please give her. A bonus I would She deserves it. I was seeing her here several years and I greatly appreciate you all the time. always Sincerely, Irene Mata

Keshia Mcmillan

Keshia Mcmillan

a week ago

On May 28th I had the pleasure to open a IRA with Karen Jaral. Karen was extremely knowledgeable with IRA opening process , she also assisted me with docuSign for documents she needed. Karen professionalism and great personality along with her great customer service made my day. Thank you Karen Jaral for you great customer service 👍

Contact Tips

Best Time to Call

Weekdays 9am–4pm typically have the shortest wait times for new member inquiries.

What to Ask

  • • Current loan rates & terms
  • • Membership eligibility requirements
  • • Minimum deposit to open an account
  • • Online & mobile banking features

NCUA Insured

Your deposits are federally insured up to $250,000 per account category by the National Credit Union Administration (NCUA).