Westex

901 Avenue Q, Lubbock, TX 79401

NCUA Insured2.9 (28 reviews)1 charter

Verified Information

NCUA Insured

Member-Owned

1 charter

Established in 1946

Contact this credit union directly for detailed information about membership eligibility and current rates.

Membership Eligibility

Anyone who lives, works, or worships in or around Lubbock, TX may be eligible to join. Community credit unions are open to the general public within their service area.

Check eligibility on their website →

Verified Information

NCUA Insured — deposits protected up to $250,000

Member-Owned — not-for-profit cooperative

1 charter

Established in 1946

Contact this credit union directly for detailed information about membership eligibility, current rates, and services.

Services Offered

Auto LoansPersonal LoansChecking AccountsMortgagesBusiness LoansCredit Cards

Location & Directions

Address

901 Avenue Q

Lubbock, TX 79401

Google Maps 🗺Waze

(806) 765-5701

Service Area

This credit union is located in Lubbock and serves members in the TX area. Currently serving 6,788 members.

Membership Info:

Contact the credit union to confirm membership eligibility requirements for your area.

Note on Membership

Credit union membership is based on a common bond. Contact this credit union directly to confirm you qualify for membership.

Financial Health

Q4 2025 · NCUA

Key indicators from NCUA regulatory filings. Tap any metric to learn what it means.

Source: NCUA Federally Insured Credit Unions list, Q4 2025.

Loan Rates

Rates sourced from NCUA call report data (Q4 2025). Contact the credit union for current rates and terms.

New Auto Loan

4.89%

Used Auto Loan

8.48%

Personal Loan

10.94%

Credit Card APR

11.93%

Important: Rates are sourced from NCUA call report filings (Q4 2025) and reflect averages reported by the credit union — not guaranteed quotes. Contact the credit union directly for current rates and terms.

Your actual rate will vary based on your credit score, loan term, and financial profile. Personal loans and credit cards tend to see the most variation.

Best Rates in TX

Lowest rates currently reported by credit unions in TX (NCUA Q4 2025).

Complex Community— New Auto Loan

Odessa, TX

Houston, TX

Amarillo, TX

Hockley County— Credit Card APR

Levelland, TX

4.00%

Rates from NCUA regulatory filings. Contact credit unions directly for current rates.

Branches & Locations(3 total)

Member Reviews

2.9

28 Google reviews

Reviews sourced from Google Maps. Ratings reflect member experiences at this credit union.

View on Google Maps

james billington

7 months ago

This company is the worse place to get things done. I have now wait on my debit card again the worse customer service. I call back oct 28 2025 To order to see when my card come in 7 to 14 days . So today the lady said nothing look like it be order WTH ! I guess I talk to the air. They need to tie up the belt and do customer service. I have be a customer for 30 yrs

Lelan Pack

3 months ago

I've been a member for about 20 years. They love to ignore me and not return my phone calls!

A Ruiz

a year ago

I have been a member for over 30yrs and the customer service is just getting worse and worse!! A new teller did not cancel a draft after telling me it was done and charging me a fee for that service. I was charged several more times which I had to notify them of the transactions that were cancelled several months ago. Then I was told I had to cancel my card and a new back card was ordered and of course it was NOT!! Again another inconvenience to me. The teller that caused all of my charges , is now in charge of more responsibilities!!! Not much on apologies and of course I am out the money that should never have been taken as all was cancelled. I now go in person as No one likes to return calls. I have called and left messages with supervisors and sent emails voicing my concerns, frustrations, dissatisfaction, and disappointments; NO one has ever contacted me.

Timothy Garrison

10 months ago

Zero star rating been an issue since day one I never answer the phone Finance guy can't ever get a hold of him try to make a payment can't get through negative star if I could do not recommend

grace got you Cook

7 years ago

I've been banking here for 20+ years and have NEVER had a problem here. They're always ready to help me when I walk in! They're nice, fast and efficient. I moved away from Lubbock a few years ago but still kept this account. Now that I've moved back it's been really easy to go in for any service including temperatu checks, statements and loans. I often just walk in without calling and they STILL see me promptly. I won't bank anywhere else. This is a great bank!!