Baptist

Mary Collinge

4 months ago

I have been with this credit union since the 70’s and I love them. Alex helped and he is wonderful! Thank you Alex!

Gabriel UR

4 years ago

Alright, where do I begin with this amazing Baptist Credit Union. I have been a member at this Credit Union for a while now and I have seen zero complications. The entire staff refuse to call you a "customer" but instead call you a MEMBER of the Credit Union because they treat you like family. I was never lied to, I was never yelled at, everyone there seems to be positive. All managers are fun to talk to, everyone there makes sure if you are okay. Every time I go there, the president of the Credit Union always seems to be happy in the most stressful of days! Even under the pandemic I have seen them take strict and reasonable life saving procedures to make sure the tellers, drive thru, front desk, managers, and their members are safe. They have never scolded me, but I have seen the same people who complain here give these wonderful tellers and managers a hard time only to reverse the story in their reviews everywhere I look. If I could, I would give this Credit Union a 10/5. I recommend to many, if not everyone, to go to this Credit Union, but remember this: Everyone yells at their banks and credit unions before getting visceral and out of control. Please remember these Credit Unions and banks keep your money. Even under the pandemic, every Credit Union and bank suffered to maintain their staff under safe conditions. Do not hate on this Credit Union because you did not want to take their advise when given. I am grateful and thankful to this Credit Union for allowing me to feel like home there whenever I do my things there because I follow their advise. Even when I am in college and doing other things, I trust this Credit Union. These tellers, managers, and staff tried their very to make sure my money was safe under this pandemic, under the Winter Storm back in FEB 2021, and under the whole economic crises going on in 2020 to now. If they made sure MY money was safe, you bet they made sure your money was safe.

Angie Munoz

4 years ago

Marty is awesome and works at downtown location most of the time. She is most nicest person and always remembers my name when she speaks to me. I look forward to speaking to her Witherspoon in person or on the phone. Terry works at the lH 10 location she is awesome too. She goes beyond to assist me every single time I reach out to her. The ladies in loan department are all very professional and also help me with important life changing events in my life. Vanessa, Mel and both Cindy's stop at nothing to help me succeed.

Andrew Cinco

3 years ago

It’s nice to walk in a bank where everyone knows you. The culture of this institution is they treat everyone like family. Gabriela, Cindy, Marty, and all others are very kind and friendly, and still keep their professionalism. I have been banking with BCU for over 25 years and I just love my bank family! Mr. Cinco

Just Reading

7 years ago

This is my Mom's bank... they are a small operation but super friendly & makes me think about leaving my big bank for this c.u. Cindy at Mission Trails location is awesome & very informative.