Credit Human

Del

7 months ago

This location closed over 6 months ago for a remodel. They said it would reopen by July. All they have done is installed ITM’s and that’s it. Come on, you could at least open a drive thru with a live person!!!

Margaret DeLaTorre

2 years ago

Absolutely the worst bank I've ever had! I opened the account to cash my checks free of charge & had to wait 30 days. Then i waited at least 15minutes in the drive-through & was told I couldn't cash or deposit it unless I wanted a hold on it without an estimated time frame for available funds. I have been trying to call & go online for my account balance but the customer service hours are limited & you can't just dial info to check over the phone & the app keeps saying it will send me a message & never does!

Jeffrey Miller

2 years ago

I have been to this branch before to make withdrawals and have been denied due to the amount being too large. Being the courteous customer I am, I decided to call them ahead of time to let them know I would be needing to make a large withdrawal in the next couple of days. I was told very rudely that They might not have the funds until Monday when I told the person I needed the funds by Saturday morning. Very frustrating when these are my funds and they treated me poorly when I have my money with them..... I hate to close bank accounts but this might have to happen

Ryan Sorrell

2 years ago

I tried to get a large cash withdrawal and they denied me even though I had the funds. They said they had the cash in the back but they also had it in the other clerks drawer who was helping someone already. So instead of getting it from the back they wanted me to wait on the dude who was depositing a large amount of one's that had to be counted. Employee convenience comes first over customers needs at this branch.

John Taylor

a year ago

0 out of 5 stars. Runs my credit even though they do not offer financing in my state for land/home. Does not state it on the application. When I ask for a letter of deletion. They state it’s systematically runs app reguardless if the offer it for the state I live in. Would be an easy fix on the system. Or maybe state it on the app.