Alpine

Tracy J

3 months ago

This Credit union has an amazing group of people who actually care and give good financial advice. And have always been very helpful in protecting against today's Identity theft. I recommend them for your banking as Credit Union needs.

Kirsten Pederson

a year ago

We just took out a commercial loan at Alpine Credit Union. Connie walked us through what they would need, and within a day everything had been approved and we were able to get our loan. She was amazing in making sure that everything went so smooth. We have been members of Alpine Credit Union for many years, and we love their services and products. We are super excited that we can have them service our business as well as our personal financial needs.

Hayden Sanderson

11 months ago

I’ve been banking with alpine credit union for 15+ years. Every time I’ve tried getting a loan, it’s like pulling teeth and having to jump through so many hoops to get anything done and then they still deny for irrelevant reasons.. they don’t care about you as a person or your situation what’s so ever. They used to be the nice local CU you could ask for help.. not anymore. I wouldn’t recommend anyone to bank there. Our accounts will be closed and we will be banking anywhere else from now on.

Ashley Gillman

4 years ago

Wow! I am impressed. Rarely do you find in this day and age people that truly care about your financial situation. From my first steps into the Alpine credit union I was greeted with a smile. Working with Connie Pond was an absolute pleasure!! She not only answered all my questions but did it without hesitation and was knowledgeable of everything I inquired about. She helped address my concerns and was so pleasant to talk to. I am so impressed with her and her skills I will be asking for her every time I go in. Thank you so much for caring about your customers and going the extra mile.

Katy Creager

2 years ago

Horrible thinking institution and I'm going to go as far as to say much worse than the one with the horses and buggy that has been around for decades. For the very first time and having this account for a year after moving to Utah from Arizona I was charged an NSF fee three times for the same Auto draft that had been canceled by my cell phone provider. Alpine credit Union states that my cell phone provider continued to try to take the payment. The payment was paid today and upon calling to see if they would reverse those three NSF fees I was told that they pay a clearing House to give those fees to my cell phone provider when my cell phone provider tries to draft the fees and they aren't there. I've never heard of such a thing my old thinking institution would accredited me in a heartbeat even part of the fees weren't even offered to be credited not to mention the fact that my direct deposit doesn't even hit my account until after 9:00 a.m. which is something I believe they did in the year 2000 and having one person credit all of the direct deposits that come in and not updating their system to modern times. They just updated their ATM so that you can deposit into it! In any case, the third woman I spoke with was the rudest, and I'm adult enough not to mention her name here because I'm not Petty and childish, but she constantly spoke over me and would not let me finish my sentences or questions, yes I had a bit of an attitude out of frustration that was absolutely not directed towards her however rather than calm the situation and help the customer she was more out to be heard then have the customer be heard, then upon calling her out on this she did not like that very much and when I said okay thank you very nicely after getting the information I asked for she said "uh huh" and slammed the phone down!!! Very mature right?! I asked three people to send me to somebody in corporate I even called the branch in Lehi that claims to be the corporate branch and was transferred back to the Eagle Mountain Branch. Absolutely unprofessional. Sadly I've sent 18 people there in the 2 years that I've worked here most of which are my own employees and team members. I will absolutely be letting them know to run first thing in the morning! Horrible service.