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Heritage Family

26 Allen St, Rutland, VT 05701
NCUA Insured3.4 (49 reviews)1 charter

Verified Information

NCUA Insured

Member-Owned

1 charter

Established in 1956

Contact this credit union directly for detailed information about membership eligibility and current rates.

Location & Directions

Address

26 Allen St

Rutland, VT 05701

Service Area

This credit union is located in Rutland and serves members in the VT area. Currently serving 54,362 members.

Membership Info:

Contact the credit union to confirm membership eligibility requirements for your area.

Note on Membership

Credit union membership is based on a common bond. Contact this credit union directly to confirm you qualify for membership.

Financial Health

Q4 2025 · NCUA

Key indicators from NCUA regulatory filings. Tap any metric to learn what it means.

Source: NCUA Federally Insured Credit Unions list, Q4 2025.

Loan Rates

Rates sourced from NCUA call report data (Q4 2025). Contact the credit union for current rates and terms.

New Auto Loan

6.37%

Used Auto Loan

8.48%

Personal Loan

15.00%

Credit Card APR

10.79%

Important: Rates are sourced from NCUA call report filings (Q4 2025) and reflect averages reported by the credit union — not guaranteed quotes. Contact the credit union directly for current rates and terms.

Your actual rate will vary based on your credit score, loan term, and financial profile. Personal loans and credit cards tend to see the most variation.

Best Rates in VT

Lowest rates currently reported by credit unions in VT (NCUA Q4 2025).

Rates from NCUA regulatory filings. Contact credit unions directly for current rates.

Branches & Locations(13 total)

Member Reviews

3.4

49 Google reviews

Reviews sourced from Google Maps. Ratings reflect member experiences at this credit union.

View on Google Maps
Nate Sanborn

Nate Sanborn

4 months ago

Once again on a 25+ minute hold with my "local" call center. 3 calls to try and get someone each time sent to the spill over center who cannot help me. Just have to keep calling and wasting my morning I guess... What a great local feel this bank has 🙄

Kylee W.

Kylee W.

a year ago

Don’t waste your time with them. My last 10yrs banking with them have been hell. Constant long holds on checks, refused me my car title after paying off my loan, waited 2 weeks for it while it was in their building the whole time.they find you blast them on the internet they call you trying to make it right. Refused to take my ex off my account without him signing. Had to shut my account down do to this so he wouldn’t rob me again. I could keep going but I won’t.

J D

J D

a year ago

Say they are "sister" companies with service credit union they make paying very difficult hit me with late fees even though im on auto pay and double charge my auto pay. and im sure they put it toward the interest instead of the principle too. Going to refinance my vehicle out of this bank company ASAP

Olivia “Olivia” Gaissert

Olivia “Olivia” Gaissert

a year ago

Upon being locked out of my e-branch account, it has come to my attention that during the past year of my banking with Heritage, my SSN has been wrong the entire time! How can credit unions allow someone to have a false SSN in their name? Do they check the SSN and make sure it validates with the other information, because in my case, they clearly did not.

HTL

HTL

3 years ago

I have been dealing with Heritage Family credit union bank for many years now I would recommend this bank to anyone. They have been very good to me there and a shout out to Peggy Eddie who has been a major support system for me in that bank so if anyone is looking for a bank that has your back Heritage Family credit union bank is the way to go especially the one on Allen Street in Rutland Vermont

Contact Tips

Best Time to Call

Weekdays 9am–4pm typically have the shortest wait times for new member inquiries.

What to Ask

  • • Current loan rates & terms
  • • Membership eligibility requirements
  • • Minimum deposit to open an account
  • • Online & mobile banking features

NCUA Insured

Your deposits are federally insured up to $250,000 per account category by the National Credit Union Administration (NCUA).