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First Care

109 Highland Ave SW, Roanoke, VA 24016
NCUA Insured4.1 (9 reviews)1 charter

Verified Information

NCUA Insured

Member-Owned

1 charter

Established in 1976

Contact this credit union directly for detailed information about membership eligibility and current rates.

Location & Directions

Address

109 Highland Ave SW

Roanoke, VA 24016

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(540) 985-8535

Service Area

This credit union is located in Roanoke and serves members in the VA area. Currently serving 1,207 members.

Membership Info:

Contact the credit union to confirm membership eligibility requirements for your area.

Note on Membership

Credit union membership is based on a common bond. Contact this credit union directly to confirm you qualify for membership.

Financial Health

Q4 2025 · NCUA

Key indicators from NCUA regulatory filings. Tap any metric to learn what it means.

Source: NCUA Federally Insured Credit Unions list, Q4 2025.

Loan Rates

Rates sourced from NCUA call report data (Q4 2025). Contact the credit union for current rates and terms.

New Auto Loan

4.38%

Used Auto Loan

7.77%

Personal Loan

11.44%

Important: Rates are sourced from NCUA call report filings (Q4 2025) and reflect averages reported by the credit union — not guaranteed quotes. Contact the credit union directly for current rates and terms.

Your actual rate will vary based on your credit score, loan term, and financial profile. Personal loans and credit cards tend to see the most variation.

Best Rates in VA

Lowest rates currently reported by credit unions in VA (NCUA Q4 2025).

Pentagon— New Auto Loan

Mclean, VA

1.99%
Pentagon— Used Auto Loan

Mclean, VA

2.59%
Suncomp Employees— Personal Loan

Bristol, VA

4.92%
Newport News Mun. Emp Credit Union— Credit Card APR

Newport News, VA

7.49%

Rates from NCUA regulatory filings. Contact credit unions directly for current rates.

Branches & Locations(1 total)

Member Reviews

4.1

9 Google reviews

Reviews sourced from Google Maps. Ratings reflect member experiences at this credit union.

View on Google Maps
T Boone

T Boone

2 years ago

The staff at CRCH Employees Federal Credit Union are bar none. I have never experienced an error/issue, AI or robocall, and each staff member gets to know you and you them. It is more like a personal banking environment although the services are limited to keep service costs low. Thanks D, L, and M!

Jeff Duncan

Jeff Duncan

3 years ago

The staff at CRCH are always a delight to deal with. They give courteous personal customer service. They are prompt and willing to help with any of your needs. I highly recommend this Credit Union.

Bobby Smith

Bobby Smith

11 months ago

First Care Federal Credit Union is the Best. The staff is Excellent!

Rob Woods

Rob Woods

5 years ago

Marsha is quite rude, seems she despises her job. I don't see how driving away customers helps her daily routine but she seems not to mind.

Kathy Baker

Kathy Baker

5 years ago

Worse customer service ever! Larry has no clue what he is doing and Marsha is the rudest person.

Contact Tips

Best Time to Call

Weekdays 9am–4pm typically have the shortest wait times for new member inquiries.

What to Ask

  • • Current loan rates & terms
  • • Membership eligibility requirements
  • • Minimum deposit to open an account
  • • Online & mobile banking features

NCUA Insured

Your deposits are federally insured up to $250,000 per account category by the National Credit Union Administration (NCUA).