Chartway

5700 Cleveland St, Virginia Beach, VA 23462

NCUA Insured4.1 (31 reviews)1 charter

Verified Information

NCUA Insured

Member-Owned

1 charter

Established in 1959

Contact this credit union directly for detailed information about membership eligibility and current rates.

Membership Eligibility

Anyone who lives, works, or worships in or around Virginia Beach, VA may be eligible to join. Community credit unions are open to the general public within their service area.

Check eligibility on their website →

Verified Information

NCUA Insured — deposits protected up to $250,000

Member-Owned — not-for-profit cooperative

1 charter

Established in 1959

Low-Income Designated

Contact this credit union directly for detailed information about membership eligibility, current rates, and services.

Services Offered

Auto LoansPersonal LoansChecking AccountsMortgagesBusiness LoansCredit Cards

Location & Directions

Address

5700 Cleveland St

Virginia Beach, VA 23462

Google Maps 🗺Waze

(757) 552-1000

Service Area

This credit union is located in Virginia Beach and serves members in the VA area. Currently serving 265,212 members.

Membership Info:

Contact the credit union to confirm membership eligibility requirements for your area.

Note on Membership

Credit union membership is based on a common bond. Contact this credit union directly to confirm you qualify for membership.

Financial Health

Q4 2025 · NCUA

Key indicators from NCUA regulatory filings. Tap any metric to learn what it means.

Source: NCUA Federally Insured Credit Unions list, Q4 2025.

Loan Rates

Rates sourced from NCUA call report data (Q4 2025). Contact the credit union for current rates and terms.

New Auto Loan

5.75%

Used Auto Loan

6.14%

Personal Loan

12.24%

Credit Card APR

15.49%

Important: Rates are sourced from NCUA call report filings (Q4 2025) and reflect averages reported by the credit union — not guaranteed quotes. Contact the credit union directly for current rates and terms.

Your actual rate will vary based on your credit score, loan term, and financial profile. Personal loans and credit cards tend to see the most variation.

Best Rates in VA

Lowest rates currently reported by credit unions in VA (NCUA Q4 2025).

Pentagon— New Auto Loan

Mclean, VA

1.99%

Pentagon— Used Auto Loan

Mclean, VA

2.59%

Suncomp Employees— Personal Loan

Bristol, VA

4.92%

Newport News Mun. Emp Credit Union— Credit Card APR

Newport News, VA

7.49%

Rates from NCUA regulatory filings. Contact credit unions directly for current rates.

Branches & Locations(42 total)

Member Reviews

4.1

31 Google reviews

Reviews sourced from Google Maps. Ratings reflect member experiences at this credit union.

View on Google Maps

Life in Vibe

7 months ago

Finally broke the chains and left this dreadful credit union after 20 years of being a member. They treated me like dirt in the Lynnhaven branch when someone tried to illegally take money out of my checking account, and needed to completely reopen new accounts. Very much has the vibe of a big bank now rather than a credit union that cares. I would recommend any other credit union than Chartway. If I could give this place zero stars, especially for that awful AI it now has, I absolutely would. This place has gone downhill and most of the people on the phone are third-party folks who cannot help with anything

Dale StClair

8 months ago

If I could give zero stars I would. Customer service is not their priority. I was told they had issues with their payment platform and that payments didn't process. I resubmitted the payments for an auto loan payoff. They removed the money from my checking account, but a week later, they still haven't posted all of it to the auto loan. Despite saying they can see the payments were made, their "back office" can't seem to figure it out. Somehow, they have managed to lose over $8,000. Seems like a simple task for a bank to keep up with money.

Brandi Rose

a year ago

I've been a member of Chartway for nearly 30 years... and I wouldn't bank anywhere else! I just had some fraudulent charges on my account. Aaron went above and beyond to resolve them, issued my new card, and noticed that I qualify for an upgraded account type! He kept me posted on the process and provided me with exceptional customer service! I will be a Chartway member for life!

Danny Totten

11 months ago

Chartway provides courteous and professional customer service to its customers. I don't have any complaints at all. Chartway takes good care of its customers. Stop by this branch today. You won't be disappointed.