Cascade

Martin Tollefson

5 months ago

Like Sra. Chula above (below? Who knows, lol) I have been with CFCU as my primary banker for a very, very long time. I have always received professional and friendly assistance in anything I've ever needed. Their fraud dept. recently flagged and notified me of suspicious pending transactions in real time. Yep, fraud. They not only stopped those, but then went back to research previous transactions that maybe hadn't been flagged initially. Found 1 from a month earlier had gone through, and again asked me about it. Yep, fraud. They immediately gave me a temp credit for that amount, and then a month later notified me that they had successfully recovered the entire amount. Cheers for exceptional work! Highly recommended.

Sra. Chula

a year ago

I have been with CFCU for 30 yrs, and will never leave. I opened my first account when I was 17 and now my adult kids and mama all have accounts. When we decided to open a business, of course we had to see Tara. Tara made the process so smooth and stress free. Then when it was time to get my husbands dream truck, she was with us the whole way. She was even available via phone the 6 hours we sat at the dealership!! I absolutely love going into the Tacoma branch and being welcomed by Tara and the amazing team. She truly enjoys her work and is always willing to help out. Thank you Tara for being a huge part of our success. Tara Shovan is my person!— Kali C.

Brian Legge

a year ago

Don’t bank with Cascade Federal Credit Union! I’ve been a member for 27 years and have recently had the worst banking experience in my life. They charged me $90 for non sufficient funds in a transaction I didn’t authorize. Every bank I’ve ever dealt with in the past knew how to handle fraud. Cascade Federal Credit Union went with extortion instead of trying to help me. I was threatened that if I didn’t repay the $90 that was stolen from me they would ruin my credit with ChexSystems so I couldn’t get a checking account anywhere else.

T S

7 months ago

Terrible service, terrible employees, wrote a message calling me Tyler apologizing that they couldn't help me on veterans Day. Lol my names not Tyler, completely unprofessional. Go somewhere else if you can.

Mikayla Williams

2 years ago

The best credit union!! My dad has been with them since before I was born. I have very fond memories coming here and getting some hard candies from the little bowls they used to have. It’s always a pleasure speaking with the tellers. :)