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Element

3418 MacCorkle Ave SE, Charleston, WV 25304
NCUA Insured4.3 (35 reviews)1 charter

Verified Information

NCUA Insured

Member-Owned

1 charter

Established in 1978

Contact this credit union directly for detailed information about membership eligibility and current rates.

Location & Directions

Address

3418 MacCorkle Ave SE

Charleston, WV 25304

Service Area

This credit union is located in Charleston and serves members in the WV area. Currently serving 4,426 members.

Membership Info:

Contact the credit union to confirm membership eligibility requirements for your area.

Note on Membership

Credit union membership is based on a common bond. Contact this credit union directly to confirm you qualify for membership.

Financial Health

Q4 2025 · NCUA

Key indicators from NCUA regulatory filings. Tap any metric to learn what it means.

Source: NCUA Federally Insured Credit Unions list, Q4 2025.

Loan Rates

Rates sourced from NCUA call report data (Q4 2025). Contact the credit union for current rates and terms.

New Auto Loan

6.50%

Used Auto Loan

8.20%

Personal Loan

13.77%

Credit Card APR

12.35%

Important: Rates are sourced from NCUA call report filings (Q4 2025) and reflect averages reported by the credit union — not guaranteed quotes. Contact the credit union directly for current rates and terms.

Your actual rate will vary based on your credit score, loan term, and financial profile. Personal loans and credit cards tend to see the most variation.

Best Rates in WV

Lowest rates currently reported by credit unions in WV (NCUA Q4 2025).

Rates from NCUA regulatory filings. Contact credit unions directly for current rates.

Branches & Locations(4 total)

Member Reviews

4.3

35 Google reviews

Reviews sourced from Google Maps. Ratings reflect member experiences at this credit union.

View on Google Maps
Daniel Linville

Daniel Linville

4 months ago

I would give zero stars if I could. I had money in a savings account with Element, and after a year of inactivity they closed my account without notifying me in any way. They then charged off the remaining balance with delinquency fees until the account was emptied. Unless you want your money STOLEN without warning, I would strongly recommend finding another credit union or bank.

Eric Dunlap

Eric Dunlap

5 years ago

Our experience was absolutely painless! Everything was quick and easy. Working with Emily made it so enjoyable. She answered every question with ease and if she didn’t know she got back to us very quickly. We will definitely be back in the future.

Mack Miles

Mack Miles

3 years ago

We went in today to set up our new account and because of work we had to go in close to closing. Even with kids in tow both of the ladies there were super nice and we had great conversations while getting all of the paper work done. We ended up being there a good bit after closing but I never once felt like an inconvenience. I would gladly reccomend banking here.

Brenda Delauder

Brenda Delauder

7 months ago

40 years a member and never a mistake on my accounts.

Lisa Hughes

Lisa Hughes

5 years ago

Jamie was absolutely the best to work with, she went out of her way to help me and my husband get a boat loan. We tried a bank and as usual, this was difficult and very time consuming. I told my husband that we needed to go through Element credit union because they are much better to work with. I spoke to Jamie and she was amazing to help with everything we needed. She had us approved and on our way to get the boat in no time. I cannot express how stress free and easy the process was, especially compared to a bank. Thank you Element!

Contact Tips

Best Time to Call

Weekdays 9am–4pm typically have the shortest wait times for new member inquiries.

What to Ask

  • • Current loan rates & terms
  • • Membership eligibility requirements
  • • Minimum deposit to open an account
  • • Online & mobile banking features

NCUA Insured

Your deposits are federally insured up to $250,000 per account category by the National Credit Union Administration (NCUA).