Pioneer Appalachia

1316 Kanawha Blvd E, Charleston, WV 25301

NCUA Insured3.7 (37 reviews)1 charter

Verified Information

NCUA Insured

Member-Owned

1 charter

Established in 1940

Contact this credit union directly for detailed information about membership eligibility and current rates.

Membership Eligibility

This credit union serves members from multiple groups — including occupational, associational, or community bonds. Contact them to confirm your eligibility.

Check eligibility on their website →

Verified Information

NCUA Insured — deposits protected up to $250,000

Member-Owned — not-for-profit cooperative

1 charter

Established in 1940

Low-Income Designated

Contact this credit union directly for detailed information about membership eligibility, current rates, and services.

Services Offered

Auto LoansPersonal LoansChecking AccountsMortgagesBusiness LoansCredit Cards

Location & Directions

Address

1316 Kanawha Blvd E

Charleston, WV 25301

Google Maps 🗺Waze

(304) 348-6648

Service Area

This credit union is located in Charleston and serves members in the WV area. Currently serving 15,237 members.

Membership Info:

Contact the credit union to confirm membership eligibility requirements for your area.

Note on Membership

Credit union membership is based on a common bond. Contact this credit union directly to confirm you qualify for membership.

Financial Health

Q4 2025 · NCUA

Key indicators from NCUA regulatory filings. Tap any metric to learn what it means.

Source: NCUA Federally Insured Credit Unions list, Q4 2025.

Loan Rates

Rates sourced from NCUA call report data (Q4 2025). Contact the credit union for current rates and terms.

New Auto Loan

5.47%

Used Auto Loan

5.81%

Personal Loan

12.12%

Credit Card APR

11.53%

Important: Rates are sourced from NCUA call report filings (Q4 2025) and reflect averages reported by the credit union — not guaranteed quotes. Contact the credit union directly for current rates and terms.

Your actual rate will vary based on your credit score, loan term, and financial profile. Personal loans and credit cards tend to see the most variation.

Best Rates in WV

Lowest rates currently reported by credit unions in WV (NCUA Q4 2025).

Bayer Heritage— New Auto Loan

New Martinsvill, WV

2.99%

South Charleston Employees— Used Auto Loan

South Charlesto, WV

4.89%

Morgantown a E S— Personal Loan

Morgantown, WV

7.17%

167th Tfr— Credit Card APR

Martinsburg, WV

7.99%

Rates from NCUA regulatory filings. Contact credit unions directly for current rates.

Branches & Locations(5 total)

Member Reviews

3.7

37 Google reviews

Reviews sourced from Google Maps. Ratings reflect member experiences at this credit union.

View on Google Maps

Grant Jacobs

4 months ago

The whole branch is wonderful. I’ve been with them since 2017 and have never had anything but positive experiences. Jamie Rizzo, their manager, might be better at her job than anyone I know. She is so direct and friendly and brilliant, she makes sorting out finances and loan applications and everything you need done financially so, so, SO much easier. I’m a musician and state employee, far from a rich man, and it doesn’t matter if you have a million dollars or a hundred dollars to your name - Rizzo runs her team in a way that everyone - even the broke little guys of the world - feel respected and like they have a professional in their corner. I’ll never bank anywhere else.

Freddy Berry

5 months ago

Had more trouble with this place than any other, for example auto withdrawal doesn't stop when you pay something off they just continue to withdrawal it till you give them something in writing to stop it. Very shady in my opinion.

Linda Johnson Russell

2 years ago

I have been a customer for 40 years. Recently my husband and I had business to conduct at the Hurricane office and while we were waiting, we asked to use their facilities. Access was absolutely denied! Husband is elderly and on water medications, Ithought that was a cruel way to treats long time customer who was there to conduct business. I am not over this, and may never be. I can understand not permitting the general public, we are bank customers, there to see someone to conduct business. An absolute apology would be nice. P.S. I have always loved the Credit Union.( up till now, that is)

Kristie Fields

2 years ago

I went through the drive thru this morning to make a cash deposit into my checking account! I had the deposit slip filled out with my cash, the teller Terry was rude and asked for my birthdate I asked her why when I am just making a cash deposit! Her reply was “people drop off money all of the time”! Seriously! I felt like that was a violation of my privacy to ask for my private info through the drive thru. I called to speak to the manager and I have yet to receive a phone call back!