Eastern Panhandle

Lara Tabidze

4 years ago

I have been a member of Eastern Panhandle Credit Union since we move to WV in 2001. Great experience through the years and very warm atmosphere! Tina, Heidi, Shelly, and every member of the staff were phenomenal. We have moved from WV to GA in 2017. Since then I have called the Eastern Panhandle Credit Union multiple times needing help. I can't say enough good things about both Tina and Heidi. I am not even actively banking there, but they helped me tremendously!! Every time I had them on the other end, they were very professional and very friendly. Thank you so much for your dedication to make every person feel great!

Rarity Thomas

5 months ago

Very nice people, never had any issues

Derek Maurer

2 years ago

This was my first bank so it holds a special place in my heart, but as of late, it seems like there is literally always something wrong; the app is down, can’t log into accounts, the account balance doesn’t match the transactions, etc. Not to mention, their overdraft fee is outrageous, and half the time it’s not even your fault. Overdraft fees are all-but-extinct in the banking world anymore. All my other banks I bank with have overdraft protection. Here, they’ll ding you nearly $30 for being a penny over. There’s just way better banks out there. Your money is way too important; I would not recommend keeping your money here.

VEEFOURVENDETTA

3 months ago

I've been with the credit union since I moved here from L.A. I never had a loan denied, and I have always been treated well. I live 35 minutes from the Credit Union, and have no plans to switch.

Mary P.

3 years ago

This credit union is stuck in the Dark Ages. Their website is terrible! if you opt for e-statements, then you only get e-statements going forward--no matter how long you have been a member. Space prohibits me from describing all the other miseries I have experienced dealing with this credit union which is a generation behind the times. They'll give you the excuse they have to do things differently because they are a credit union but this is BUNK because I have accounts at 2 other credit unions that render FAR SUPERIOR SERVICE.