Prospera

Joe “1Fast135i” Delano

7 months ago

Im closing my accounts. The person I spoke to on the phone was rude, called me a liar. Never will I ever bank thru Prospera Credit Union again. They used to be great, but not anymore

Jennifer Ross

3 months ago

It says they are closed Saturday online but they are open at 9am .very friendly.

Crystal Wade

4 years ago

I have been with Prospera 3-4 years and absolutely love it! I have used several of their products over the years and recommend them every time. However, it was my last two visits to the Grand Chute branch that triggered this review. My children and I worked with Grant to set up accounts for the kids and he was nothing short of amazing!!! Friendly, knowledgeable and he really made us feel welcomed. Propsera, thank you for the Grand Chute branch but most importantly, thank you for Grant - who treated my kids like they mattered as well.

Emily S

3 years ago

Horrible customer service. We were looking to speak with a financial rep and was told he was on the phone and we could leave a voicemail or come in. Our home is 5 min away from the bank, so we drove there. When we arrived, was told the man left for the day? Ordered debit cards 6 weeks ago and never received them. Also, we're always given error messages when logging into online banking. Will be pulling account tomorrow. Don't waste your time.

Angelita Burchett

6 years ago

When I first became a customer for Prospera credit union I believed in them and what they offered. I even did their commercial as well as my children. Now that I’ve been there over a year and they have not taken care of one thing that I have had issues with, such as charges on my credit card one that we’re not authorized! My daughter referred her father to Prospera and he referred me there and I referred my son who refinanced his vehicle there at that time we were told that we would all receive $50 as an incentive for each referral had it not been for my daughter being a customer there already she would never have referred her father and he would never have referred me and someone however it’s been over a year and none of us have ever seen that $50 incentive yet and I’ve called multiple times!!! It seems Prospera is quick to take money from you but not to keep their word!!! Now that I’m looking into buying a home I always thought I would do that through Prospera and I won’t be doing that anymore.