N.E.W.

Dylan Senn

6 months ago

Patricia was very knowledgeable and was able to help me work with the underwriters to get a good rate. Very kind as well!

Elizabeth Reed

a year ago

I was in yesterday (Tuesday) to see Stephanie. I did not have appointment, but she got me in and out quickly., Stephanie is so professional!! I’m so happy that I am a member of the NEW Credit Union . Thank you again.. E. Reed

Gabe Itzch

11 months ago

I’ve never had a worse banking experience than NEW Credit Union. Lisa sucks. I will never bank here again. BEWARE.

Alexander Reigstad

2 years ago

They never answer the phone. Called the outsourced customer service line to figure out why the website was down so I could access my account online. They had no clue about the situation or how to fix it. Their (outsourced phone number) solution was to transfer me to the phone number for the bank that hasn’t been working all week (probably longer than that). I even told them that the number was down. Wouldn’t suggest putting money in this bank or trying to pay your bills through them. Very unreliable and judging by the other reviews I have read they have been struggling for some time.

Katie Stanek

4 years ago

Absolutely a joke and sorry excuse for a business that is centered around “customer service”. In the past 4 months they made multiple mistakes when I go to pay my mortgage and instead THEY put the money in a savings account which then makes me late on my mortgage payment. Tellers with terrible attitudes yell at customers through the intercom. Called the manager to complain about teller and manager Lisa LAUGHED when I told her my concerns…Absolutely disgraceful!!! Inconvenient hours, not as many mobile banking options as surrounding banks. After months of being dissatisfied with service, finally convinced my husband to switch banks and I cannot wait for the day!! I will not miss banking here!