Firefighters

Bert Miller

6 months ago

The worst bank I've ever dealt with! Applied for a used car loan in Aug 2025 and just received their denial 2 days short of 3 months later on 17 Nov 2025 via USPS. Reason for denial: Other; "loan application expired" along with other misc. remarks about to many accounts with balances and other gibberish. They never called to confirm any details or ask any questions. Also, your website is pretty ancient, not user friendly. Glad I found out now, so I learned my lesson before getting a checking account here. And just FYI, another bank gave me the loan and it's paid off already. So you missed out.

Hamdalorian Radio

2 years ago

I cannot in good conscience recommend this bank to anybody. I went in to open a checking account today as I just moved to the area, retired firefighter amd all, and the experience I had from there office staff just left a bad taste in my mouth. Needless to say that they declined to open an account for me due to an issue I had on my credit report from a decade ago, amd when I tried to dispute it, I was treated basically like a piece of human garbage from the woman I cam only assume was the bank manager. She was rude and condescending, and even went so far of actually accusing me that if they gave me an account, that I would write bad checks with it! Hate to say it, but withmodern technology, almost nobody uses checks anymore, and I haven't had a check go bad in almost 3 decades. Very d9srespectful woman in my opinion. Went down the street to Altra credit union, amd they were absolutely wonderful to me in setting up my checking account so I can have my direct deposit at a local bank. Guess in today's world, it has become fashionable to treat people you don't like as a piece of garbage, amd I hope others will join me and refuse to do business with this bank. I can only assume that unless you're one of the Onalaska elite society, your business is not welcome.there.

Salena Wu

7 years ago

Probably one of the worst banks to have a checking account at. The app is never correct with the amount of money in my checking account! Their system is slow it tells you your actual balance and held funds but then the held funds all of a sudden disappears not even posting it to your account until a couple business days later then it’s either I have extra money or I all of a sudden went straight to $0 for some odd reason when I’m keeping track of my account. Their numbers are off. Going to a different bank.

Jered Lex

5 years ago

Great place to bank at, they don't charge you monthly fees or ATM fees. Troy was great to work with for our mortgage.

nate slader

2 years ago

they wont let use your money for two weeks they say a week also wont make debit card right away or give money right away and failed to give me access code check on my account